Privacy Policy for The Celtic Center
1. Introduction
At The Celtic Center, accessible at thecelticcenter.com, we are firmly committed to protecting your privacy and upholding your rights regarding the processing of your personal data. We adhere to strict data protection policies in accordance with the European Union’s General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you interact with our website and services.
2. Scope of This Policy and Role of Data Controller
This Privacy Policy applies to all visitors, users, and others who access or use our website and services, collectively referred to as “you.” The Celtic Center, as the organization responsible for determining the purposes and means of processing your personal data, acts as the “Data Controller” within the meaning of the GDPR.
For any concerns related to data protection or personal data processing, you may contact us at: [email protected].
3. Categories of Data We Process
We collect and process the following categories of personal data:
a. Usage Data
Information such as your browser type, IP address, geographical location, pages viewed, time spent on pages, referral paths, and other diagnostic data collected automatically when you access thecelticcenter.com.
b. Account Data
Details you voluntarily provide when creating an account, including your full name, email address, mailing address, and telephone number.
c. Profile Data
Information related to your preferences, purchase history, browsing behavior, and interactions with our content.
d. Communication Data
Records of correspondences with us, including support requests, emails to [email protected], chats, surveys, and customer service interactions.
e. Technical Data
Details of the device you use to access our services, such as device type, operating system, device identifiers, hardware specifications, and system configurations.
f. Transaction Data
Information related to purchases made on thecelticcenter.com, including order details, billing and delivery addresses, methods of payment (note: we do not store full payment card details), and transaction history.
g. Preference Data
Your stated interests, marketing preference settings, and opt-in or opt-out status regarding receiving newsletters, promotional communications, or customized offers.
4. Legal Bases for Processing Personal Data
We process your personal data on the following legal bases, in compliance with Article 6 of the GDPR and applicable provisions of the CCPA:
– Contractual Necessity: To provide products or services you have requested.
– Legitimate Interests: To improve our website, personalize user experience, protect against fraud, and maintain the integrity of our services.
– Consent: Where required, we seek your explicit consent for communications, cookies, and data processing.
– Legal Obligation: To comply with applicable laws, regulations, and lawful governmental requests.
5. Your Rights
As a data subject, you have the right to:
– Access: Request access to personal data we hold about you.
– Rectification: Request correction of incorrect or incomplete personal data.
– Erasure (Right to be Forgotten): Request deletion of your personal data under certain legal conditions.
– Restriction: Request the limitation of processing under defined situations.
– Portability: Receive your data in a structured, commonly used, machine-readable format and transmit it to another controller.
– Objection: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Data Security Measures
The Celtic Center takes data protection seriously and implements appropriate technical and organizational measures to safeguard your information, including but not limited to:
– Encryption of sensitive data
– Access controls and authentication protocols
– Regular backups and disaster recovery systems
– Staff training on privacy and information security best practices
Despite our efforts, no method of transmission over the Internet or method of electronic storage is guaranteed to be 100% secure. We encourage you to take reasonable steps to protect your own data, including using strong passwords and logging out after using shared devices.
7. International Data Transfers
Your data may be transferred to and stored in locations outside of your jurisdiction. When we transfer personal data internationally, we do so in compliance with applicable laws. We rely on Standard Contractual Clauses approved by the European Commission and implement additional safeguards if necessary. For Californian residents, we ensure that services used comply with CCPA standards regarding data protection and accountability.
8. Data Retention
We retain personal data only for as long as is necessary for the purposes outlined in this Privacy Policy, including satisfying legal, accounting, or reporting obligations. Retention periods vary depending on the data type:
– Usage and Technical Data: Retained for up to 12 months for analytics and system maintenance.
– Account and Profile Data: Retained for as long as your account remains active.
– Transaction Data: Stored for at least 7 years in accordance with financial regulations.
– Communication Data: Retained for up to 3 years, depending on the nature of the request.
– Preference Data: Retained until you update or revoke your consent.
9. Cookie Policy
We use cookies and similar technologies on thecelticcenter.com to enhance user experience and collect insights. Cookies fall into the following categories:
– Essential Cookies: Necessary for the operation of the website, such as login functionality and shopping cart persistence.
– Functional Cookies: Enable personalized features like remembering your language or preferences.
– Analytics Cookies: Help us understand visitor behavior, traffic sources, and user engagement via anonymized data.
– Performance Cookies: Facilitate website performance tracking and service optimization.
10. Cookie Management and Regulatory Compliance
Upon your first visit to thecelticcenter.com, you are presented with a cookie preference banner in accordance with GDPR and CCPA requirements. You may modify your cookie preferences at any time using the Cookie Settings feature at the bottom of every page. You may also adjust your browser settings to block cookies; however, doing so may impact your experience on our site.
Our cookie practices honor Do Not Track signals and, where applicable, provide opt-out mechanisms for personalized advertising.
11. Children’s Privacy
The Celtic Center does not knowingly collect or solicit personal information from anyone under the age of 13. If you are a parent or guardian and believe that your child has provided personal data without your consent, please contact us at [email protected]. We will promptly delete the data in accordance with our obligations under COPPA and equivalent frameworks.
12. Policy Updates and User Notifications
We reserve the right to modify this Privacy Policy at our discretion in response to legislative, technical, or business developments. Material changes to this policy will be prominently communicated via our website, and where appropriate, notified to you through your registered email address. We encourage you to review this page periodically for the latest information on our privacy practices.
13. Contact Us
For any privacy-related inquiries, complaints, or to exercise your data rights, please contact us using the following details:
Email: [email protected]
Website: thecelticcenter.com
We are committed to maintaining your trust and ensuring your data is handled transparently and responsibly. If you have any concerns about how your personal information is collected or used, we encourage you to reach out.